Tesla Refunds Atlantic Canada Drivers After Supercharger Pricing Glitch
The company waived all fees since July 2 after rates briefly spiked to $6 per minute in PEI and New Brunswick.
Tesla has refunded Atlantic Canada drivers after a Supercharger pricing error temporarily inflated rates at stations in Prince Edward Island and parts of New Brunswick.
What Happened
The glitch surfaced earlier this month when the Tesla app displayed dramatically incorrect per-minute charging rates. A widely shared screenshot from a Charlottetown, PEI Supercharger showed $6.00 per minute for the 180-250 kW tier, along with $3.57/min for 100-180 kW and $2.29/min for 60-100 kW. These figures were several times higher than normal Canadian Supercharger pricing, which typically falls between $0.25 and $0.60 per kWh. Tesla's official Charging account on X announced that correct pricing would roll out at midnight on July 13, with all fees since July 2 waived.
Why It Matters
At the highest incorrect rate of $6.00/min at 250 kW, a vehicle pulls roughly 4.17 kWh per minute. A driver spending just 10 minutes at peak power would have faced a $60 bill, while a typical 20- to 30-minute session could have cost $120 to $180 or more. Standard pricing for the same energy delivery would run approximately $15–$40. Rather than requiring drivers to submit support tickets, Tesla absorbed the full cost of the system error and promised automated refunds without individual claims.
The Bottom Line
The glitch appears to have started around early July and affected stations in PEI, New Brunswick, and Nova Scotia. Tesla's blanket waiver covers the entire affected period since July 2, with automated refunds expected soon.
