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Jaguar Dismisses Rebrand Critics, Says They Aren't Target Customers

Managing director notes 78% of 50,000 sign-ups for the Type 01 were new to the brand.

Jaguar is maintaining its controversial rebranding strategy, asserting that the vocal critics of its 2024 relaunch are not the intended buyers for its upcoming electric vehicles.

What Happened

Following a November 2024 relaunch that sparked significant backlash on social media, Jaguar Managing Director Rawdon Glover stated that the negative reaction from online commentators does not concern the company. Glover argued that the individuals posting negative comments are unlikely to become future clients. Despite the criticism, Jaguar reported that 50,000 people signed up online to express interest in the brand's new direction since the Type 01 concept was unveiled. Notably, 78% of those interested parties were new to the Jaguar brand, suggesting the pivot is successfully attracting a different demographic.

Why It Matters

The shift indicates Jaguar is abandoning its previous strategy of competing with mainstream luxury brands like BMW and Mercedes-Benz in favor of an ultra-luxe positioning akin to Bentley. The company acknowledges that its new large electric sedan, the Type 01, is not designed for mass appeal but rather for a smaller group of design-forward buyers. Design clinics reportedly showed polarized reactions, with more people rating the vehicle as a 9 or 10 than ever before, even if more people also disliked it than typical for the brand. This strategy relies on intense loyalty from a niche audience rather than broad acceptance.

The Bottom Line

Jaguar plans to launch the Type 01 in early 2027 with a starting price of $130,500. The company views the initial online backlash as irrelevant to its actual sales potential, betting that its new target customer base remains unperturbed by the culture war surrounding its advertising.

Sources

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